Updating JazzHR settings for email support

After you link your JazzHR and career.place accounts, you’ll want to change the email settings to create a clear and smooth candidate experience. 

The goal of this document is to generate one email specific to the career.place workflow that will generate to the applicant after they click the apply button.

First, we’ll remove the standard, automated email that generates to the applicant. Then, we’ll edit a template to include career.place-specific language that will help the applicant understand the process.

1. To remove the standard, automated email, begin in your JazzHR account.
2. Click Settings, then Templates.
3. In the left navigation bar, click Emails.
4.  Click on the first email, “Automated Reply to Candidates”.
5.  Scroll down to the bottom of the email template and uncheck the box labeled “Enable automated replies”.
6.  Scroll back up to the top of the email template, and click Save Message. The automated emails have now been turned off.
7.  Next, we’re going to set up a career.place-specific email to generate to all applicants. Click New Email.
8. Set the Template Name, Subject and Message text boxes as follows or edit as you prefer.

Template Name:
CareerPlace Email

Email example:

Subject:
ACTION REQUIRED: Continue your job application for the [job_title] job at [company_name] – please read!

Message:

Hello [applicant_first_name],

Thank you for your interest in [company_name]! We received your application for the [job_title] position.

To continue your application, please click the link below which will send you to Career.Place, an anonymous applicant evaluation system we are using in an effort to mitigate bias from our hiring process!

Best of luck!

HR @ [company_name]

9. Click Save.10. The career.place email will now be saved and ready for use.